We are a young and fast-growing online marketing company, which provides website services to automotive dealerships across North America and Canada. We help our customers sell more cars and provide them with an amazingly remarkable experience. We have been recognized on the Inc. 5000 list of fastest growing companies six years in a row and counting. Technology is front and center in our company, but it's the people here who are the core of our business. We pride ourselves on making coming to work not only challenging, but also enjoyable.
The Customer Support Specialist (CSS) is responsible for receiving inbound phone calls, chats emails and cases. This individual will provide training and technical support to customers of the DealerON suite of Products. This individual will work closely with cross functional teams to resolve concerns and manage cases to resolution. This position is full time and will report to a Manager of Customer Support. This is an entry-level position, located in the Headquarters office (Rockville, MD).
Perks and Benefits
We are an Equal Opportunity Employer.